Audio issue test guide
You can perform the following steps to verify if your pump audio is working. Follow the steps listed below to determine if your device audio is impacted by this issue.
AUDIO BEEP TEST | |||
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Step | MiniMed™ 630G Insulin Pump MMT-1715 |
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Video | |||
1 | Press ![]() |
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2 | Select Audio Options ![]() |
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3 | If Audio or Audio & Vibrate is set to “On,” scroll down to the Volume option. ![]() |
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4 | Adjust the volume to 1, Press Save, and listen for the BEEP A quieter audible beep should sound. | ||
5 | Adjust the volume to 5, Press Save, and listen for the BEEP A louder audible beep should sound. |
AUDIO BEEP TEST | |||
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Step | MiniMed™ 640G Insulin Pump MMT-1711, MMT-1712 |
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Video | |||
1 | Press ![]() |
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2 | Select Audio Options ![]() |
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3 | If Audio or Audio & Vibrate is set to “On,” scroll down to the Volume option. ![]() |
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4 | Adjust the volume to 1, Press Save, and listen for the BEEP A quieter audible beep should sound. | ||
5 | Adjust the volume to 5, Press Save, and listen for the BEEP A louder audible beep should sound. |
AUDIO BEEP TEST | |||
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Step | MiniMed™ 670G Insulin Pump MMT-1780, MMT-1781, MMT-1782 |
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Video | |||
1 | Scroll ![]() |
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2 | Scroll ![]() |
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3 | If Audio is set to “On,” scroll down to the Volume option. ![]() |
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4 | Adjust the volume to 1, Press Save, and listen for the BEEP A quieter audible beep should sound. | ||
5 | Adjust the volume to 5, Press Save, and listen for the BEEP A louder audible beep should sound. |
AUDIO BEEP TEST RESULTS | |||
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Audio IS working if... | Audio may NOT be working If... | ||
Result |
AND ![]() between the two audio BEEP volumes (1 & 5). |
OR
BUT ![]() between the two audio BEEP volumes (1 & 5). |
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Action |
Your device is working as expected. Continue to utilize pump therapy and monitor your insulin pump closely We recommend: How to set up vibrate for MiniMed 630G How to set up vibrate for MiniMed 670G |
Your device did not pass the Audio Beep A 24-Hour Helpline representative will contact you regarding a pump replacement Click below to provide your contact information. Create Pump Replacement Request OR Call 1-888-204-7616 |
If you have determined that your device’s audio may not be working correctly, please contact our 24hr HelpLine for immediate troubleshooting assistance, or proceed to the pump replacement request form by clicking the button below.