Critical pump error

Delivery stopped. Pump not working properly. Stop using pump. Remove infusion set from body. Consider other insulin treatment. See User Guide.

Critical pump message Critical pump message continued

What has happened: Your pump has encountered a critical error.

Next steps:

The pump is not able to deliver insulin. Remove your infusion set and stop using your pump.

  • Consider another form of insulin delivery
  • Check your BG, and treat as necessary
  • Write down the error code that appears on the alarm screen
  • Call the 24-hour helpline for assistance with your pump