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Alert: Product and Recall NoticesThe Apple logo is a trademark of Apple Inc. The Android robot is a trademark of Google LLC and is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.
Android is a trademark of Google LLC.
Apple and iPhone are trademarks of Apple Inc.
Not sure about your phone model?
Identify your iPhone model number
Identify your Samsung model number
Frequently asked questions
To identify the model number of your device, see below:
- Settings > About Phone
Note: Android™ phone devices (e.g., Samsung Galaxy 10) have multiple model numbers, which indicate details specific to the device. These model numbers are listed above in parenthesis (e.g. SM-G973F). Only Android phone device model numbers listed in the table above are compatible with the MiniMed™ 770G system. The device model number can be found by navigating to the phone’s settings, opening device settings, and then by tapping “About phone.”
To identify the model number of your device, see below:
- Settings > General > About
You can still use the MiniMed™ 770G system as the pump, transmitter, and meter have full functionality without internet access. Without a compatible smartphone, individuals will not have access to the apps which provide additional ways to view glucose and insulin delivery trends. In order to have care partners follow data, the individual using the MiniMed™ 770G system must have their own compatible smartphone. If a customer does not have their own smartphone, there is a blue adapter that can be used to upload data both at home and at HCP offices. There are some options we can discuss with you today if you need to get started on therapy right away. Feel free to give us a call at 800-646-4633. Our call center is open weekdays from 9AM-6PM CT.
Turning off Automatic Updates on your mobile device may help you avoid unintentionally updating to an operating system that is not confirmed as compatible with the MiniMed™ 770G system app.
The MiniMed™ 770G system is a medical device and we do extensive testing on all updates. You may experience a delay from when Apple or Android™ releases a new operating system / device model and when the app is compatible. Before updating your operating system or device, check the compatibility list above.
From the settings menu, go to General, go to Software Updates and set Automatic Updates to the “off” position.
From the System updates menu, select Automatic security updates and turn OFF.
Important Safety Information: MiniMed™ 770G System With SmartGuard™ Technology
The MiniMed™ 770G system is intended for continuous delivery of basal insulin (at user selectable rates) and administration of insulin boluses (in user selectable amounts) for the management of type 1 diabetes mellitus in persons two years of age and older requiring insulin as well as for the continuous monitoring and trending of glucose levels in the fluid under the skin. The MiniMed™ 770G System includes SmartGuard™ technology, which can be programmed to automatically adjust delivery of basal insulin based on continuous glucose monitoring (CGM) sensor glucose values (SG) and can suspend delivery of insulin when the SG value falls below or is predicted to fall below predefined threshold values.
The Medtronic MiniMed™ 770G System consists of the following devices: MiniMed™ 770G Insulin Pump, the Guardian™ Link (3) Transmitter, the Guardian™ Sensor (3), one-press serter, the Accu-Chek® Guide Link blood glucose meter, and the AccuChek®Guide Test Strips. The system requires a prescription.
The Guardian™ Sensor (3) has not been evaluated and is not intended to be used directly for making therapy adjustments, but rather to provide an indication of when a fingerstick may be required. All therapy adjustments should be based on measurements obtained using a blood glucose meter and not on values provided by the Guardian™ Sensor (3).
All therapy adjustments should be based on measurements obtained using the Accu-Chek® Guide Link blood glucose meter and not on values provided by the Guardian™ Sensor (3). Always check the pump display to ensure the glucose result shown agrees with the glucose results shown on the Accu-Chek® Guide Link blood glucose meter. Do not calibrate your CGM device or calculate a bolus using a blood glucose meter result taken from an alternative site. It is not recommended to calibrate your CGM device when sensor or blood glucose values are changing rapidly, e.g., following a meal or physical exercise.
WARNING: Do not use the SmartGuard™ Auto Mode for people who require less than 8 units or more than 250 units of total daily insulin per day. A total daily dose of at least 8 units, but no more than 250 units, is required to operate in SmartGuard™ Auto Mode.
WARNING: Do not use the MiniMed™ 770G system until appropriate training has been received from a healthcare professional. Training is essential to ensure the safe use of the MiniMed™ 770G system.
Pump therapy is not recommended for people whose vision or hearing does not allow recognition of pump signals and alarms. Pump therapy is not recommended for people who are unwilling or unable to maintain contact with their healthcare professional. The safety of the MiniMed™ 770G system has not been studied in pregnant women. For complete details of the system, including product and important safety information such as indications, contraindications, warnings and precautions associated with system and its components, please consult https://www.medtronicdiabetes.com/important-safetyinformation#minimed-770g and the appropriate user guide at https://www.medtronicdiabetes.com/download-library