The MiniMed™ 780G system software upgrade

The MiniMed 780G system software upgrade


Designed for real life, where carb counts aren’t exact, and a meal dose is sometimes missed1


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Am I eligible for the software upgrade?


Customers on the MiniMed™ 770G system are eligible for a no-cost software upgrade for their insulin pump. A software upgrade allows you to keep your current pump, and access new features through a software upgrade. You can log in to Diabetes.shop to confirm eligibility and start the upgrade process. Terms and conditions apply.

Why should I upgrade?


The MiniMed™ 780G system is the only system with meal detection technology* that automatically adjusts and corrects sugar levels every 5 minutes§.

  • Helps cover undercounted carbs§ and an occasionally missed meal dose1
  • Provides an easier way to stabilize your sugar levels§
  • Is available at no cost until April 27, 2024

MiniMed™ 780G system with Guardian™ 4 sensor now comes with no fingersticks when in automation with SmartGuard™ technology. No fingerstick required for calibration. Less to do, less to worry about.

How can I upgrade?


1


Place your order

Place your order for the software upgrade and compatible CGM sensor.
2


Obtain a prescription

Medtronic can work with you to obtain a prescription from your healthcare provider for the MiniMed™ 780G pump and compatible CGM sensor.
3


Upgrade resources shipment

Receive shipment with software upgrade resource guides, instructions for use (IFU).
4


Complete online training

Complete online training for the MiniMed™ 780G system.
5


Review ready to download email

Review email confirming software is ready to download.
6


Download Medtronic Diabetes Updater app

Download Medtronic Diabetes Updater app and perform update.

MiniMed Mobile App in App Store MiniMed Mobile App in Google Play

See how it works


The Updater app is a mobile application that enables insulin pump users to remotely update their pump system software. The app gives you access to the latest technology and features from Medtronic.


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Is my device compatible?


A compatible mobile device and internet connection are required. The app will work with major smartphone brands and operating systems. The Updater app is available in the Google Play™ store and Apple AppStoreΦ . Use our compatibility tool to find out if your device will work for this upgrade.


Review compatibility

Frequently asked questions


The Medtronic Diabetes Updater app gives you access to the latest software updates.

The Updater app enables software updates for your pump system, giving you access to the latest technology from Medtronic. It is a mobile application that allows insulin pump users to remotely update pump system software for newer technology and features.

MiniMed Mobile App in App Store MiniMed Mobile App in Google Play

Once the next-generation pump software upgrade is available, Medtronic will notify eligible users. Customers need to complete a series of steps before accessing the new pump software via the Medtronic Diabetes Updater app.

  1. Place your order for the software upgrade and compatible CGM sensor
  2. Medtronic can work with you to obtain a prescription from your healthcare provider for the MiniMedTM 780G pump and compatible CGM sensor
  3. Receive shipment with software upgrade resource guides, instructions for use (IFU)
  4. Complete online training for the MiniMed™ 780G system
  5. Review email confirming software is ready to download.
  6. Download Medtronic Diabetes Updater app and perform update


MiniMed Mobile App in App Store MiniMed Mobile App in Google Play

A compatible mobile phone and internet connection are required. The app is compatible with major smartphone brands and operating systems. The Updater app will be available in the Google Play and Apple App stores.
Use our compatibility tool to confirm your smart device is compatible.
We recommend you prioritize the download and pump software update process over performing multiple activities on the phone.
You can run the Updater app in the background without interrupting the download process. The app cannot be fully closed, it still needs to be running in the background for the process to continue successfully. If the app is closed by mistake, you may need to restart the whole software upgrade process.
Set aside 2 hours for downloading and installing the update.
Schedule your update early in the day to prevent overnight blood glucose (BG) request.
Care partners will not receive data or alerts while MiniMed Mobile is uninstalled. Upload to CareLink Personal before starting the update process.
You cannot revert to the old software after completion of the software upgrade process on your pump.
MiniMed™ 770G system users can get a software upgrade at no charge within one year from the date of this software approval. Please note, the software upgrade only includes the insulin pump software. CGM products and consumables are not included in this offer.
No, warranty does not reset. The replacement warranty date of an insulin pump upgraded with the software will remain the same as the replacement warranty date of the initial pump purchased. Your warranty date does not impact eligibility for a software update.
A valid prescription will be required for this software upgrade. You should consult your healthcare provider for all therapy related decisions.

* Taking a bolus 15 – 20 minutes before a meal helps to keep blood sugar levels under control after eating.
† Refers to auto correct, which provides bolus assistance. Can deliver all correction doses automatically without user interaction, feature can be turned on and off.
§ Refers to SmartGuard™ feature. Individual results may vary.
∆ Fingersticks required in manual mode & to enter SmartGuard™. If symptoms don’t match alerts & readings, use a fingerstick. Refer to user guide. Pivotal trial participants spend avg of > 93% in SmartGuard™.
‡ Google Play™ is a property of Google LLC
Φ AppStore online store is a service mark of Apple Inc.
1. MiniMed™ 780G system SSED.

Software Upgrade Terms and Conditions:
  • This program allows MiniMed™ 770G system users a software upgrade at no charge within one year from the date of this software approval. Software approval will be announced.
  • Software upgrade process is subject to change. The process may result in healthcare provider office visit and may result in out-of-pocket expenses such as co-pay, depending on insurance coverage. The process may require the completion of product related training.
  • This program includes the insulin pump software only. CGM products and consumables are not included in this offer.
  • Warranty dates do not reset. The replacement warranty date of an insulin pump upgraded with the software will remain the same as the replacement warranty date of the initial pump purchased. Your warranty date does not impact eligibility for a software update.
  • MiniMed™ pumps and software have certain labeling restrictions that may exclude certain populations, including age and type of diabetes. We recommend you consult your healthcare provider regarding your eligibility to receive the software upgrade based on the labeling of the upgrade, which may differ from the labeling of the MiniMed™ 770G pump.
  • Insurance coverage and plan design varies and may impact the ability to upgrade. Coverage is contingent upon your health insurance medical policy guidelines. Restrictions and medical necessity requirements may apply.
  • A valid prescription will be required for this software upgrade. All participants should consult their healthcare provider for all therapy related decisions.
  • Program terms and conditions are subject to change at any time and without notice. Other restrictions may apply.

Important Safety Information: Medtronic Diabetes Updater App
The Medtronic Diabetes Updater app is intended for use on a suitable consumer electronic device to wirelessly update software of a MiniMed™ insulin pump with smart device connectivity. The Medtronic Diabetes Updater app is not intended to analyze or modify the continuous glucose monitor data or insulin pump data, nor is it intended to control any function of the connected continuous glucose monitoring system or insulin pump. The Medtronic Diabetes Updater app is not intended to receive information directly from the sensor or transmitter of a continuous glucose monitoring system. The Medtronic Diabetes Updater app is not intended to be used without a CareLink™ account. Log into an existing CareLink™ account or create a new account during the update process. Android is a trademark of Google LLC. App Store and the App Store logo are trademarks of Apple Inc. Google Play and the Google Play logos are trademarks of Google LLC.

Important safety information: MiniMed™ 780G system with SmartGuard™ technology with Guardian™ 4 sensor
The MiniMed 780G system is intended for continuous delivery of basal insulin at selectable rates, and the administration of insulin boluses at selectable amounts for the management of type 1 diabetes mellitus in persons seven years of age and older requiring insulin as well as for the continuous monitoring and trending of glucose levels in the fluid under the skin. The MiniMed 780G system includes SmartGuard technology, which can be programmed to automatically adjust insulin delivery based on the continuous glucose monitoring (CGM) sensor glucose values and can suspend delivery of insulin when the sensor glucose (SG) value falls below or is predicted to fall below predefined threshold values.

The Medtronic MiniMed 780G system consists of the following devices: MiniMed 780G insulin pump, the Guardian 4 transmitter, the Guardian 4 sensor, One-press serter, the Accu-Chek Guide Link blood glucose meter, and the Accu-Chek Guide test strips. The system requires a prescription from a healthcare professional.

The Guardian 4 sensor is intended for use with the MiniMed 780G system and the Guardian 4 transmitter to monitor glucose levels for the management of diabetes. The sensor is intended for single use and requires a prescription. The Guardian 4 sensor is indicated for up to seven days of continuous use.

The Guardian 4 sensor is not intended to be used directly to make therapy adjustments while the MiniMed 780G is operating in manual mode. All therapy adjustments in manual mode should be based on measurements obtained using a blood glucose meter and not on values provided by the Guardian 4 sensor. The Guardian 4 sensor has been studied and is approved for use in patients ages 7 years and older and in the arm insertion site only. Do not use the Guardian 4 sensor in the abdomen or other body sites including the buttocks, due to unknown or different performance that could result in hypoglycemia or hyperglycemia.

WARNING: Do not use the SmartGuard feature for people who require less than 8 units or more than 250 units of total daily insulin per day. A total daily dose of at least 8 units, but no more than 250 units, is required to operate in the SmartGuard feature.

WARNING: Do not use the MiniMed 780G system until appropriate training has been received from a healthcare professional. Training is essential to ensure the safe use of the MiniMed 780G system.

WARNING: Do not use SG values to make treatment decisions, including delivering a bolus, while the pump is in Manual Mode. When the SmartGuard feature is active and you are no longer in Manual Mode, the pump uses an SG value, when available, to calculate a bolus amount. However, if your symptoms do not match the SG value, use a BG meter to confirm the SG value. Failure to confirm glucose levels when your symptoms do not match the SG value can result in the infusion of too much or too little insulin, which may cause hypoglycemia or hyperglycemia.

Pump therapy is not recommended for people whose vision or hearing does not allow for the recognition of pump signals, alerts, or alarms. The safety of the MiniMed 780G system has not been studied in pregnant women, persons with type 2 diabetes, or in persons using other anti-hyperglycemic therapies that do not include insulin. For complete details of the system, including product and important safety information such as indications, contraindications, warnings and precautions associated with system and its components, please consult https://www.medtronicdiabetes.com/important-safety-information#minimed-780g and the appropriate user guide at https://www.medtronicdiabetes.com/download-library