FAR FROM HOME,
BUT NEVER FAR
FROM HELP.
ALWAYS BY
YOUR SIDE.

Global Assistance Service

You can travel with peace of mind because our global network is your safety net. Our Global Assistance service provides replacement supplies and pumps for patients who are away from home and cannot access these resources in normal ways. Our unparalleled service is the #1 reason people with diabetes stay with us. So travel on—we’ve got you covered in more than 100 countries worldwide.

1-Day Delivery

A 24-hour delivery option is typically available, and Medtronic will ship your supplies or pump directly to you, wherever you are.

Support is a Call Away

We’re always available since travelling can have unexpected effects on your diabetes.

Travel Safely

Go on with your life without ever having to compromise your diabetes management regimen.

"I have used Global & Travel Support three times in the past 6 years. Twice I rented a travel pump when I went to Europe for an extended visit. Each time I received outstanding service. When I was hiking in Spain, they gave me the name of an English speaking service rep in case I needed supplies while I was there."

Maureen M.

Houston, TX

JOIN THE MEDTRONIC FAMILY TODAY. DISCOVER HOW WE’RE ALWAYS BY YOUR SIDE.

Have a Medtronic representative give you a call.

Are you an existing Medtronic customer?

Yes No

If you’re looking for product or service assistance, please visit our customer support portal.

Subscribe to the News to Infuse e-newsletter.

Select one or more of the below:

I have read and understand the terms of this marketing authorization. I hereby knowingly and voluntarily authorize Medtronic to use such information for the purposes described in the authorization.

AUTHORIZATION FOR USE OF PROTECTED HEALTH INFORMATION

You authorize Medtronic MiniMed, Inc. d/b/a Medtronic Diabetes or its subsidiaries, contractors or representatives to use your personal information, including but not limited to your contact information and health information, for marketing purposes and to share that information with Medtronic representatives and contractors. Information you may receive includes, but is not limited to: (a) Medtronic Diabetes products, therapies or services; (b) marketing and promotional offers; (c) inquiries about your experience with Medtronic Diabetes products, therapies and services; and/or (d) suggestions for how Medtronic Diabetes can enhance its customer support.

This authorization will expire three (3) years from the later of the date you submit this authorization online; or (ii) the last date products or services were received from Medtronic, but may expire sooner if you revoke it by following the instructions below.

You have the right to revoke this authorization at any time by (i) e-mailing takecontrol@medtronic.com; or (ii) signing into your myHome profile and updating my communication preferences at www.diabetes.shop/myhome. A revocation will not affect actions Medtronic Diabetes has already taken based on this authorization. Information disclosed pursuant to this authorization may be re-disclosed by the recipient of the information and may no longer be protected by the federal privacy standards.

You have the right to refuse to sign this authorization. Refusal to sign will not affect your treatment or health insurance eligibility or benefits.

Questions? Contact our Customer Service Center at 800-646-4633, or by email at takecontrol@medtronic.com.

I have read and understand the terms of this phone communications. I consent to receive phone calls and/or artificial or prerecorded voice messages at the phone number(s) provided above sent from or on behalf of Medtronic Diabetes using automated technology.

CONSENT FOR RECEIPT OF PHONE COMMUNICATIONS

You consent to receiving phone calls, including pre-recorded and auto-dialed communications, at the phone number(s) submitted above using automated technology from or on behalf of Medtronic MiniMed, Inc. d/b/a Medtronic Diabetes, concerning the marketing, advertising and/or offers of sale of Medtronic Diabetes products, therapies and services. You also certify that you are (a) age 18 and older and (b) authorizing and consenting to use of the information provided for Medtronic Diabetes to contact you. Your consent is not a condition for purchase. Airtime, message and data rates may apply. You may opt out at any time by (i) e-mailing takecontrol@medtronic.com; or (ii) signing into your myHome profile and updating your communication preferences (www.diabetes.shop/myhome).

I have read and understand the terms of this text communications. I consent to receive text communications at the mobile phone number provided above using automated technology sent from or on behalf of Medtronic Diabetes (message frequency may vary).

CONSENT FOR RECEIPT OF TEXT COMMUNICATIONS

You consent to receiving text messages at the phone number(s) submitted above using automated technology from or on behalf of Medtronic MiniMed, Inc. d/b/a Medtronic Diabetes, concerning the marketing, advertising and/or offers of sale of Medtronic Diabetes products, therapies and services. You also certify that you are (a) age 18 and older and (b) authorizing and consenting to use of the information provided for Medtronic Diabetes to contact you. Your consent is not a condition for purchase. Airtime, message and data rates may apply. You may opt out at any time by (i) texting "STOP" in return to a text; (ii) sending an email to takecontrol@medtronic.com; or (iii) signing into your myHome profile and updating your communication preferences (www.diabetes.shop/myhome).

CURRENT MEDTRONIC CUSTOMER?

If you’re looking for product or service assistance, please visit our customer support portal or call 24-Hour Technical Support at:
1-800-646-4633 (option 1).

Support

Services Overview

From your first training session to ongoing support, our global team is always there to help.

Training and Education

Resources on how to get the most out of your Medtronic products.

24-Hour Technical Support:

Here for you 24 hours a day, 7 days a week and 365 days a year.

Medtronic respects and upholds the confidentiality of your personal information. We will not share your personal information with any third-parties, except as otherwise noted in our Website Privacy Policy.

MiniMed and SmartGuard are registered trademarks, Always By Your Side is a service mark of Medtronic, MiniMed Inc.